Allevia Kensington Hospital

12 Kensington Avenue,
Kensington, Whangārei 0112

Feel free to contact us if you would like to find out more about our hospital, our services, the specialists who work with us or if you are preparing for a hospital visit.

  • 5 operating theatres
  • 21-bed inpatient suite

Frequently asked questions

Some quick frequently asked questions. If you can’t find exactly what you’re looking for, please reach out: info@alleviakensington.co.nz

I am having trouble accessing/using the online admission form (Personify Care), can someone help me?

Click here to access the Patient Login.

Or alternatively, contact our reception or admissions team, we are more than happy to step you through it or arrange a paper form.

  • Reception - 09 437 9080
  • Admissions - 09 437 9080 ext 744

I don’t know what time to arrive at the hospital for my procedure?

Arrival times are not set until approximately 3 days prior to your procedure.

  • If you completed an online admission form via Personify Care, you will receive a message to log in and view your time along with other relevant information.
  • If you completed a printed admission form, an admissions nurse will call you to advise of your time and relay other important information.

I have a question about my invoice, who do I contact?

Please contact our accounts team:

We welcome feedback from patients, family/whānau and visitors on any aspect of our services.

We are committed to providing the very best patient experience and your feedback is a really important way of helping us to achieve this. If you would like to share a compliment or concern, please fill out our feedback form.

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