Before your admission

Please read your patient information booklet which covers all you need to know about every step of your stay with us.

You may want to ask a friend or whānau member who is going to be your support person to read the booklet too.

We endeavour to accommodate your language, spiritual beliefs/practice, cultural and special dietary needs. Please indicate this on your admission form or speak to a member of our team.

Before your stay at Allevia Kensington Hospital, you can complete your patient admission forms online via our easy and secure online admissions platform - Personify Care. 

This ensures your information reaches us as soon as you have completed the online forms and gives you access to a messaging platform with useful information about your stay with us. 

To get started, please click the link below.

If you would prefer to complete your admission form via our paper process, please click the link below to download the form or contact our hospital reception to request a copy.

Completed paper admission forms can be returned in one of the following ways:

1. Scan and email them to our reception team at reception@alleviakensington.co.nz 
   Please remember to bring the original forms with you on your admission to the hospital.
2. Deliver them in person to reception during our opening hours.

3. If it is 14 or more days before your procedure date, post to:

   Allevia Kensington Hospital
   Attention: Reception
   PO Box 8122
   Kensington
   Whangarei 0145

Before admission, your anaesthetist may call you to talk about your current health, any anaesthetic-related questions and to provide advice regarding any medication you are on.

Arrival time

Arrival times are not set until approximately 3 days prior to your procedure.

• If you completed an online admission form via Personify Care, you will receive a message to log in and view your time along with other relevant information.
• If you completed a printed admission form, an admissions nurse will call you to advise of your time and relay other important information.

Fasting

An admission nurse will contact you, via Personify Care or phone, to provide clear instructions of when to stop eating and drinking so you are ready for your procedure.

For your safety during general anaesthesia or sedation, it is important that you follow these fasting guidelines. However, if your surgeon or anaesthetist provides individual instructions please follow these as they override general advice given in Personify Care.  If you are unsure, please contact our nursing team.

We're here to help. If you have any questions about the admission process, forms, or estimated costs, our team will be happy to assist you.